Privacy Policy

1. Scope

This Privacy Policy applies to:

• our website at www.knightseye.com
• enquiries submitted through our contact forms
• communications with us related to potential or ongoing business engagements

It does not apply to third-party websites, tools, or services that may be linked from our site and operate under their own privacy policies.

2. Information We Collect

Information you provide directly

We may collect personal information that you voluntarily submit to us, including:

• name
• email address
• company name
• phone number
• message content
• any other information you choose to include in your enquiry or correspondence

Information collected automatically

When you use our website, we may automatically collect limited technical information such as:

• IP address
• browser type and version
• device type
• operating system
• pages viewed
• referring URLs
• date/time of access
• basic server and security logs

Cookies and similar technologies

We may use cookies, local storage, or similar technologies that are necessary for website functionality and security.

3. How We Use Your Information

We may use personal information to:

• respond to enquiries and requests
• communicate about potential projects or services
• schedule consultations and follow-ups
• prepare proposals, scopes, or service discussions
• operate, secure, and maintain our website
• troubleshoot issues and prevent abuse
• improve website performance and user experience
• comply with legal, regulatory, or contractual obligations

We will only use personal information for legitimate business purposes or as otherwise permitted by applicable law.

4. Legal Bases for Processing

Where applicable under data protection law, we process personal information on one or more of the following bases:

• your consent
• taking steps at your request before entering into a contract
• our legitimate interests in operating, securing, and improving our business and website
• compliance with legal obligations

5. How We Share Information

We do not disclose personal information except where necessary for legitimate business purposes, legal compliance, or service delivery.

We may share information with:

• website hosting and infrastructure providers
• email and communication providers
• CRM or lead management tools
• analytics or performance monitoring providers
• professional advisers such as lawyers, accountants, or auditors
• law enforcement, regulators, or government authorities where required by law
• service providers that process information on our behalf under appropriate contractual protections

We do not sell personal information or share it for cross-context behavioral advertising.

6. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

Enquiry records are typically retained for up to 6-12 months unless a longer period is required for legal, tax, security, or contractual reasons.

When personal information is no longer required, we will delete, anonymize, or securely dispose of it, subject to legal or operational retention requirements.

7. International Data Transfers

Your information may be stored or processed in India and in other countries where our service providers or infrastructure providers operate.

Where required by applicable law, we will take reasonable steps to ensure that cross-border transfers are protected by appropriate safeguards.

8. Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. These measures may include access controls, HTTPS encryption in transit, restricted administrative access, and service-provider security controls.

However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

• access the personal information we hold about you
• request correction of inaccurate or incomplete information
• request deletion of your personal information
• withdraw consent where processing is based on consent
• object to or restrict certain processing
• request portability of your information, where applicable
• lodge a complaint with a competent data protection authority or regulator

To exercise any privacy-related rights, please contact us using the details below. We may need to verify your identity before acting on your request.

10. Children's Privacy

Our website and services are intended for business and professional audiences and are not directed to children. We do not knowingly collect personal information from children through this website.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it, where required.

11. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of those third parties. We encourage you to review their privacy policies before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or data practices. When we do, we will update the "Last updated" date at the top of this page.

14. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact:

Knights Eye Technologies LLP
Email: contact@knightseye.com
Phone: +91 7575000505
Address: Registered Office: Above Sargam Pan, 1st Floor, Bhaktinagar Society Circle, Rajkot - 360002, Gujarat, India